Calls are answered 24 hours a day in Spanish or English. For French, German and Italian the service is available from 8am until midnight every day of the week.
This telephone service is for the following type of crimes:Robbery, theft from home or vehicles, loss of documents, damage and scams. However it is not used when there is robbery with intimidation or when it is by someone you know. In such cases you would need to go to the Police Station or Local Comiseria Local in Fuengirola which is located on Avenida Conde San Isidro 98 – just beyond the new Town hall.
After completing your telephone complaint you need to go within 48 hours to the Police station of your choice, to sign the document.
Do take care when calling from a mobile as it can take quite a while to make your complaint. Always best to call from a landline if possible or from a call box.
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